The BakerWatch approach is designed to address the same business concerns that management are required to deal with; to meet business expectations and requirements as well as to provide assurance in the following key areas:

• Improve the efficiency of network infrastructure components through the use of best of breed tools

• Emphasis on business risks and critical success factors

• Development and implementation of best practice in line with industry standards.

• Practical support

• Windows NT, 2000 , 2003 & XP

• Microsoft Exchange, Lotus notes, IIS, & ISA

• DHCP, DNS, FTP.MAP, LDAP.NFS, NTP POP3, RADIUS, SNMP, SMTP SSH.Ssylog and Telnet

• Oracle, SQL and Sybase databases

• Dell Servers, HP Servers and IBM servers

  

• Network Devices (3Com,Checkpoint, Cisco Juniper, Lucent Netgear, F5)

• Memory, Bandwidth, Disk Space, CPU & Battery

• Applications (Email, Web Server, CRM, Groupware, ERP)

• Citrix

Some important services and features

• Alerts to avoid downtime

• Text alerts, email alerts, SMS or pager alerts

• Web/network based reports in real-time

• Get reports daily, weekly and monthly - historical reporting for trend analysis

• Server monitoring

  

• Application monitoring

• Performance monitoring

• Security monitoring – firewall, IDP and appliances

• Environmental monitoring – temperature, smoke and leak or flood detection

• Physical security monitoring – access control, CCTV and RFID tagging.

• Wireless intrusion detection